Privacy Policy

1. Introduction

EvySim ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered communication coaching platform.

By using EvySim, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Account credentials
• Payment information (processed securely through our payment providers)
• Profile preferences and settings

Usage Data

We automatically collect certain information when you use EvySim:

• Simulation session data and conversation transcripts
• Performance metrics and feedback scores
• Device information and browser type
• IP address and approximate location
• Usage patterns and feature interactions

Voice and Audio Data

When you use our voice features, we process audio data to enable speech-to-text and text-to-speech functionality. This data is processed in real-time and is not permanently stored unless you explicitly save a session.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize your experience and recommendations
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Analyze usage patterns to enhance our AI models
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services (e.g., cloud hosting, payment processing, analytics)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication protocols, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent
• Opt out of marketing communications

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

EvySim is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.